Blogs

Stay up to date with our perspectives and insights into the latest technologies, trends and practices.

Featured Blog

CX Cloud, Customer Experience, Service Experience / June 14, 2023

3 CX Metrics from Gartner that can outshine NPS and CSAT

5 min read

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Featured Blog

Oracle Marketing / July 04, 2022

CrowdTwist: Oracle’s Customer Loyalty and Engagement Platform.

3 min read

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Featured Blog

User Experience (UX) / February 09, 2023

Role of Fear in User Experience (UX)

5 min read

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Featured Resource

Self Service / September 15, 2022

Evolving to an Intelligent Customer Service Experience [eBook]

Read our lat­est eBook to learn how you can lev­el up your cus­tomer ser­vice expe­ri­ence, and gen­er­ate val­ue for cus­tomers, agents and busi­ness ops teams.

1 min read

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